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Evidence Guide: MEA125B - Develop aviation maintenance personnel

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MEA125B - Develop aviation maintenance personnel

What evidence can you provide to prove your understanding of each of the following citeria?

Mediate in and settle grievances and disputes

  1. Problem solving issue resolution procedures are conducted in accordance with relevant policy and procedures
  2. Grievances and disputes are managed in a timely and respectful manner
  3. Grievances and disputes are managed to optimise the likelihood of a favourable outcome for all parties
  4. Individual's rights and obligations are respected and communicated in a clear and concise manner
  5. Interviews and meetings are conducted in a participative and consultative manner
  6. Outcomes of proceedings are recorded, stored and made available to authorised personnel in accordance with organisational policy and procedures
Problem solving issue resolution procedures are conducted in accordance with relevant policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Grievances and disputes are managed in a timely and respectful manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Grievances and disputes are managed to optimise the likelihood of a favourable outcome for all parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individual's rights and obligations are respected and communicated in a clear and concise manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interviews and meetings are conducted in a participative and consultative manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outcomes of proceedings are recorded, stored and made available to authorised personnel in accordance with organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Motivate team towards achieving quality output

  1. Team members needs and wants are recognised and where possible incorporated into work assignments consistent with their level of responsibility
  2. The team's achievements are promoted and rewarded in a way that openly acknowledges the importance of team members' contributions
Team members needs and wants are recognised and where possible incorporated into work assignments consistent with their level of responsibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The team's achievements are promoted and rewarded in a way that openly acknowledges the importance of team members' contributions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Control allocation of tasks to teams and individuals

  1. Tasks are allocated to teams and individuals to take into account the needs of the organisation's operational requirements, individual/team goals, development needs, and individual strengths, qualifications and authorisations
  2. Prompt corrective action is taken in response to actual or potential significant deviations from plans
Tasks are allocated to teams and individuals to take into account the needs of the organisation's operational requirements, individual/team goals, development needs, and individual strengths, qualifications and authorisations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prompt corrective action is taken in response to actual or potential significant deviations from plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate and report individual performance

  1. Performance expectations based on an individual's situation and work requirements are identified and agreed
  2. Individual performance is reviewed on an ongoing basis against performance expectation
  3. Reporting on individual performance is in accordance with the organisation's policies and procedures
  4. Feedback is provided in a constructive manner
  5. Performance issues that cannot be rectified or addressed are referred to appropriate personnel according to the organisation's policies and procedures
Performance expectations based on an individual's situation and work requirements are identified and agreed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individual performance is reviewed on an ongoing basis against performance expectation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reporting on individual performance is in accordance with the organisation's policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Feedback is provided in a constructive manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Performance issues that cannot be rectified or addressed are referred to appropriate personnel according to the organisation's policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate individual training

  1. Individual training requirements are identified to meet the needs of the individual and the organisation
  2. Individual training is delivered
  3. Opportunities for individuals to develop and apply competencies on the job are facilitated
Individual training requirements are identified to meet the needs of the individual and the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individual training is delivered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opportunities for individuals to develop and apply competencies on the job are facilitated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to effectively perform tasks associated with the development of personnel and the resolution of grievances.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways, including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Context of and specific resources for assessment

This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is, the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The candidate must have access to all tools, equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.

Method of assessment

Guidance information for assessment

Required Skills and Knowledge

Required skills

Look for evidence that confirms skills in:

negotiation and dispute resolution

performance appraisal

interpersonal communication

interviewing

planning

application of requirements regarding matching of allocated jobs with qualification and task authorisations

Required knowledge

Look for evidence that confirms knowledge of:

relevant government legislation

Civil Aviation Regulations (CARs) and Advisory Circulars (ACs)

CASRs, Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material

maintenance organisation expositions

continuing airworthiness management organisation expositions

relevant defence regulations and instructions

maintenance organisation manuals

OHS legislation

organisational safety manuals

organisational policy and procedures manuals

organisational performance appraisal reporting requirements

personnel development principles and practices

equity and diversity

fraud and ethics

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Application of this unit may relate to:

scheduled or unscheduled maintenance

individual or team-related activities

Relevant policy and procedures

Relevant policy and procedures may be found in:

organisational policy manuals

maintenance organisation manual

maintenance management plan

procedures manuals

work instructions

government legislation

defence regulations and instructions

standing instructions

grievance procedures

CASRs, Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material

maintenance organisation expositions

continuing airworthiness management organisation expositions

Grievances and disputes

Grievances and disputes may include:

progress towards qualifications

employment area

sexual harassment

equity and diversity

employment conditions

interpersonal differences

Qualifications and authorisations

Qualifications and authorisations may include:

Training Package qualifications issued under the Australian Qualifications Framework (AQF)

certificates issued by Registered Training Organisations (RTOs) for completion of non-accredited training courses

certificates issued on completion of equipment-related training courses

maintenance engineer licences and extensions thereto

aviation maintenance specialist certificates

authorisations as a CASA representative made under the provision of CARs or CASRs

task authorisations made in accordance with maintenance organisation expositions or continuing airworthiness management organisation expositions

task authorisations made in accordance with relevant defence regulations and instructions

task authorisations made in accordance with a maintenance management plan